Teresa Tong
Teresa Tong

My experience with Immigroup has been great. Didi assisted me with my application for a British Passport. She was helpful and made the entire process easy for me. 🙂

1 year ago
Susan F

Wonderful!!! Couldn’t have done it without Didi’s help and assistance and answering (patiently) all my questions. I now have my UK passport and citizenship. I’ll be back to Scotland as soon as possible.

2 years ago
Betty White-Cunningham

Didi from IMMIgroup handled the renewal of my UK passport. In spite of many challenges during the Corona-19 virus times, she persevered and finally my passport was delivered yesterday. With many working from home, this inconvenience causes delays and disruptions but she stuck with the frustrating challenges and eventually won out. At all times Didi…

2 years ago
David Bradshaw
David Bradshaw

I highly recommend this service. I don’t have a lot of time and the Immigroup delivered on time as promised. Got my passport faster than expected worth every Penny! My customer service agent, DIdi was outstanding and so responsive. I will definitely use again!

2 years ago
Mark Elwood
Mark Elwood

First of all I wish to recognize Didi from Immigroup Inc. Didi assisted me with my application for a British Passport. I reside in Alberta, Canada but was born in Northern Ireland 40 years ago. I applied through Immigroup Inc. and Didi was on top of things from the start. As we did most of…

2 years ago
David Marshall
David Marshall

Didi was extremely helpful throughout the entire process of an application for a British passport for my daughter. She followed-up both with the UK government offices and with me and kept me very well informed every step of the way. I highly recommend IMMIgroup and Didi.

2 years ago
Marie Ann Turner
Marie Ann Turner

This is the second time I have used Immigroup over the years, and they have never disappointed me in the quality of their service – frequent communications with me, clear follow up instructions , attention to detail, follow up on delays and absolute professionalism! Kudos to DiDi at Immigroup who handled everything for me from…

3 years ago
Georgia Barlow
Georgia Barlow

I would highly recommend Immigroup! Didi was able to assist me with getting dual citizenship (UK passport). My application was processed immediately and she responded to me quickly throughout the entire process. Thank you for everything Immigroup! 🙂

3 years ago
Susan S

Very prompt, courteous and accurate service from **** for processing my UK passport renewal. Immigroup saved ma from a huge amount of hassle and bureaucracy.

3 years ago
Anthony J

I used IMMIgroup to renew my UK passport which was approaching expiration. Once I had gotten all the paperwork together and emailed the documents and passport to IMMIgroup, I was ably assisted by Didi at IMMIgroup who communicated status and progress all the way along with my application. Didi made the whole process easy and…

3 years ago
Adele S

I want to say a great big thank you to IMMIGROUP for looking after the process of getting my passport, while living and working in Canada, this was by far the best experience in renewing my passport I have EVER had , the updates are the best, putting your mind at rest knowing that makes…

3 years ago
Paul P

Having not returned to Great Britain for many, many years, my passport was expired. Reached out to Immigroup, Inc., and made contact with Didi. Talk about fantastic customer service. Didi answered every question I had, talked me off the ledge a couple of times and then low and behold, my passport was delivered. England here…

3 years ago
Yvonne Mansey

I would like to say I received the most professional service I could wish for from Didi, she is the most helpful/courteous and professional representative I have worked with in a long time. I would recommend her for a promotion if I could. Thank you for everything IMMI.

3 years ago
David B

Quickest way I have ever renewed my passport.! Extremely easy and organized with new process. Also amazing helpful staff like to assist and guide you when needed.

3 years ago
Nazly K.
Nazly K.

I had to renew my British passport and Immigroup with the invaluable help of Didi made it so easy for me. She emailed me and called me to make sure I was filling out the correct forms and that my application wouldn’t get rejected for being incomplete. I honestly don’t think I could have done…

3 years ago
John P.
John P.

Bonnie helped me with a passport and made the process a breeze! Bonnie was very communicative, so friendly, and always on top of my file. I would recommend Immigroup to anyone rather than going through the passport application on your own.

4 years ago
Rebecca Schofield
Rebecca Schofield

I received my passport in October and had nothing but great experiences when working with this company! I was applying for my first UK Adult Passport and Bonnie made it so easy and quick. I tried to do this on my own a couple of years ago and gave up quickly. When I researched other…

4 years ago
Joanne O’keeffe
Joanne O’keeffe

I recently went through the lengthy process of getting my British passport / dual citizenship. I was fortunate to have Bonnie as my case manager, not only was she extremely friendly and knowledgeable but was also proactive in making sure that I was filling the complicated forms out accurately and that all the documents I…

5 years ago
Valerie G.

I am a british citizen. And I allowed my UK passport to elapse for over 30 years with 2 name changes… from 2 separate marriages. I was refused 2wice while doing this alone, not to mention the costs of filing fees and such. I came across this law firm quite per chance, and BONNIE who…

5 years ago
Peter Starkey
Peter Starkey

Thank you so much for a seamless transition from having our passports processed in approximately 5 weeks from start to finish. You obviously are well trained in the requirements and it made things extra good to speak with your representatives in a friendly helpful manner . The experience was worth the extra cost of obtaining…

7 years ago
Pedro T.
Pedro T.

After toying with the idea of getting my British passport for a few years and getting nowhere on my own I reached out to Bonnie at Immigroup. I reached out to Bonnie because of her experience with the UK passport process. She was responsive and helpful. After submitting my forms I received my passport within…

7 years ago
Fay Saintsbury
Fay Saintsbury

I requested Immigroup to help me apply for a new British passport under my maiden name. My previous one had expired years ago and was in my married name. I found the staff to be extremely helpful and informative. My passport application was processed by Immigroup, and I received it within two weeks of applying….

8 years ago